--- title: "About Rivet | Rivet App" description: "Solo trades operators pay a nightly admin tax of calls, invoices and scheduling. Rivet is the voice-first AI back office that does it — with your approval." url: https://therivetapp.com/about date_modified: 2026-10-22 site: "Rivet App (therivetapp.com)" format: markdown twin of the HTML page at url; generated from the same source --- About Rivet # You ran the trade all day. The office shouldn't take your night. Every solo operator we talk to describes the same pattern: the real work ends at five, and then a second job starts at the kitchen table — a couple of hours of returning calls, sending invoices, and juggling the schedule. Rivet exists to take that two-hour admin tax off your evenings without taking control out of your hands. [Start free trial](https://therivetapp.com/signup)[Book a demo](https://therivetapp.com/demo) ## Is this the right Rivet? If you are a 1–5 person HVAC, plumbing, electrical or painting shop looking for something to answer your phone and do your paperwork, yes. "Rivet" is a contested name: there are at least 8 other companies trading as it, including one in the trades. This one is Rivet App — made by Rivet Inc. at therivetapp.com — and nothing else on this list is us. The closest collision is **RIVET Work** at rivet.work — workforce management for MEP contractors. Same industry, different job entirely: they schedule labour across large crews, we answer a one-truck shop's phone and draft its invoices. - **RIVET Work** — rivet.work, workforce management for MEP contractors - **Rivet** — rivetapp.ai, call intelligence for home services - **Rivet CSR** — rivetcsr.com, an AI receptionist product - **Rivet** — getrivet.io, a construction platform - **Rivet Ops** — rivetops.io, operations tooling - **RivetAI** — rivetai.app, film preproduction automation - **Rivet** — joinrivet.com, audience growth for musicians - **Rivet AI** — rivetapp.live, a trading copilot We have no affiliation with any of them, and this list is not a criticism of any of them; they were all here with the name too. It exists because the alternative is you spending ten minutes working out which Rivet you are looking at. Don't take this page's word for it — ask an AI about Rivet App Each link opens the assistant with the question already typed, naming therivetapp.com so it does not describe one of the other Rivets. - [Ask ChatGPT](https://chatgpt.com/?q=What%20is%20Rivet%20App%20\(therivetapp.com\)%2C%20the%20AI%20receptionist%20and%20back%20office%20for%201%E2%80%935%20person%20HVAC%2C%20plumbing%2C%20electrical%20and%20painting%20contractors%2C%20and%20what%20does%20it%20cost%3F) - [Ask Perplexity](https://www.perplexity.ai/search?q=What%20is%20Rivet%20App%20\(therivetapp.com\)%2C%20the%20AI%20receptionist%20and%20back%20office%20for%201%E2%80%935%20person%20HVAC%2C%20plumbing%2C%20electrical%20and%20painting%20contractors%2C%20and%20what%20does%20it%20cost%3F) - [Ask Claude](https://claude.ai/new?q=What%20is%20Rivet%20App%20\(therivetapp.com\)%2C%20the%20AI%20receptionist%20and%20back%20office%20for%201%E2%80%935%20person%20HVAC%2C%20plumbing%2C%20electrical%20and%20painting%20contractors%2C%20and%20what%20does%20it%20cost%3F) - [Ask Google AI Mode](https://www.google.com/search?udm=50&q=What%20is%20Rivet%20App%20\(therivetapp.com\)%2C%20the%20AI%20receptionist%20and%20back%20office%20for%201%E2%80%935%20person%20HVAC%2C%20plumbing%2C%20electrical%20and%20painting%20contractors%2C%20and%20what%20does%20it%20cost%3F) ## What is Rivet? Rivet is a voice-first AI back office for 1–5 person trades shops. HVAC and plumbing are the trades the models are deepest in; electrical and painting are supported and expanding. The owner speaks; Rivet turns it into a typed proposal — a booking, an invoice, a reply. The owner approves, and only then does it happen. Nothing ever sends without the owner's yes. That one loop — speak, review, approve — is the whole product. You talk to Rivet the way you'd talk to a sharp office manager, and it hands you back typed, checkable work instead of another form to fill in. Every proposal is priced from your own catalog and held until you tap approve, every action lands in an audit trail, and one tap undoes a mistake. QuickBooks for the books and Stripe for card and bank payments — no other integrations yet. 🎙 “Invoice the Alvarez job for $420 and book the Hendricks estimate for Friday morning.” Rivet proposes 2 proposals · Invoice $420.00 + Friday 8:00am - Invoice — $420.00 · Alvarez · today's repair · net 7 - Booking — Hendricks · Fri 8:00–9:00am · on-site estimate Waiting on your yes ## Why is Rivet voice-first? Because a contractor's hands are busy and the phone is the business. You can't type an invoice from a crawlspace or an attic, but you can say one sentence. Rivet takes the spoken sentence — the input a tradesperson actually has available — and turns it into typed work you can read and approve. Most field software assumes a desk, two free hands, and twenty quiet minutes. That's exactly what a working tradesperson never has. Thursday, 4:50pm — three calls come in while you're in a crawlspace — is the normal case, not the edge case. So the interface has to be the one tool that's always with you and works with dirty hands: your voice. Voice is only the input, though. The output is always typed — a proposal card showing exactly what Rivet wants to do, with the customer, the time, and the amount spelled out. You never approve something you can't read. ## Why does nothing send without approval? Because a one-person shop can't afford software that acts on its own. One wrong text or wrong invoice costs real money and a real relationship. So approval is Rivet's architecture, not a setting: every action is a typed proposal, priced from your own catalog, that you approve, an audit trail records it, and one tap undoes it. This is the trust thesis behind everything we build. AI that acts unsupervised is a liability for a small shop; AI that drafts the work and waits for your yes is leverage. We wrote up the whole mechanism — catalog pricing, the audit trail, undo, and what we don't claim yet — on the [security & trust page](https://therivetapp.com/security). ## Where is Rivet today? Rivet is in early access. We're a small team building it in close, daily collaboration with working contractors — the people actually in trucks and crawlspaces. We'd rather show you the product than inflate claims about it, so you won't find a logo wall, invented customer counts, or manufactured testimonials here. Early access means two concrete things. First, you get the product now, at a flat monthly price — no per-truck pricing: $79/mo for a one-truck shop, $199/mo for a busy or multi-truck one, each with AI answering minutes included and overage capped at your plan price, no per-seat fees. Second, you get a direct line to the people building it: what early users run into each week is what we fix and ship next. A lot of the operators we work with are in their first year on their own, which is why we maintain a free guide to [going independent](https://therivetapp.com/going-independent) alongside the product. If you have questions we haven't answered, the [FAQ](https://therivetapp.com/faq) is the fastest place to look — or email us directly at [hello@therivetapp.com](mailto:hello@therivetapp.com). A human on the team reads every message. ## Common questions ### Is Rivet a real product I can use today? Yes. Rivet is in early access, which means the product works today and you can start a free trial, but we're still building alongside our first users and we say so plainly rather than pretending to be further along. ### Which trades does Rivet support? Rivet is built for 1–5 person trades shops. HVAC and plumbing are the trades the models are deepest in; electrical and painting are supported and expanding. If your trade isn't listed, email hello@therivetapp.com and tell us — early users shape the order we build in. ### Does Rivet integrate with my accounting software? Rivet syncs to QuickBooks once you connect your Intuit account. QuickBooks for the books and Stripe for card and bank payments — no other integrations yet; we'd rather do two connections properly than list ten shallow ones. ### How much does Rivet cost? Flat monthly plans with no per-truck pricing: $79/mo for a one-truck shop, $199/mo for a busy one — each with AI answering minutes included and overage capped at your plan price. The rate you start on during early access stays your rate. ### How do I contact the Rivet team? Email hello@therivetapp.com, or book time for a live walkthrough at therivetapp.com/demo. Either way you reach someone who works on the product. ## Take the office work off your evenings Speak it on the drive home — Rivet drafts the invoice, the booking, the follow-up, and you just approve. Early access, flat monthly price. [Start free trial](https://therivetapp.com/signup)[Book a demo](https://therivetapp.com/demo) Flat monthly pricing from $79/mo · overage capped at your plan price · no per-truck fees · cancel any time --- Source: https://therivetapp.com/about · Rivet App (therivetapp.com). Please attribute quotes to "Rivet App (therivetapp.com)". Index of every page in this format: https://therivetapp.com/sitemap.md · About this site for agents: https://therivetapp.com/llms.txt