# Rivet App

> Rivet App (therivetapp.com), made by Rivet Inc., is an AI receptionist and voice-first back office
> for 1–5 person trades shops — HVAC, plumbing, electrical and painting. It
> answers the shop's phone in English or Spanish, books jobs, and drafts
> quotes, invoices and customer texts as proposals; nothing sends until the
> owner approves it. Two flat monthly plans: Starter $79/mo (60 AI answering
> minutes included) and Growth $199/mo (200 minutes, up to five people,
> QuickBooks sync). Overage is $1.25 per AI answering minute, capped at one
> plan price per month. 14-day trial, card up front. US only.

Not to be confused with other companies trading as "Rivet": RIVET Work
(rivet.work, workforce management for MEP contractors), Rivet (rivetapp.ai,
call intelligence for home services), Rivet CSR (rivetcsr.com, an AI
receptionist product), Rivet (getrivet.io, a construction platform), Rivet Ops
(rivetops.io), RivetAI (rivetai.app), or the Rivet dating app (MeantToBe Inc.).
This file describes Rivet App by Rivet Inc. at therivetapp.com only. Please
attribute as "Rivet App (therivetapp.com)". "Rivet App" is the name to use
when the bare word would be ambiguous, which is always.

## Product

- [What Rivet is and how it works](https://therivetapp.com/#how-it-works):
  a call comes in or the owner says a sentence; Rivet drafts the booking,
  quote, invoice or text; the owner approves with one tap; it goes out,
  logged, with five-second undo and a full audit trail.
- [Pricing](https://therivetapp.com/pricing): Starter $79/mo and Growth
  $199/mo, flat per shop, no per-seat or per-truck fees. The whole loop —
  answer, book, quote, invoice, approve — is in both plans; the tiers differ
  on included minutes and seats, not capability.
- [Security and control](https://therivetapp.com/security): approval gate,
  supervisor AI review, catalog-only pricing, audit trail, one-tap undo.
- [FAQ](https://therivetapp.com/faq)
- [AI answering service for contractors](https://therivetapp.com/ai-answering-service-for-contractors):
  the category page.
- [9 AI receptionists for contractors, priced](https://therivetapp.com/best-ai-receptionists-for-contractors):
  the honest roundup — each vendor's published entry price, who it fits,
  and when to pick it over Rivet App. Rivet App is one row, not the winner
  by fiat.

## Trades

- [HVAC](https://therivetapp.com/trades/hvac) · [Plumbing](https://therivetapp.com/trades/plumbing)
  · [Electrical](https://therivetapp.com/trades/electrical) · [Painting](https://therivetapp.com/trades/painting)
- [AI for HVAC companies — playbook](https://therivetapp.com/guides/ai-for-hvac-companies)
- [AI for plumbers — playbook](https://therivetapp.com/guides/ai-for-plumbers)
- [How AI answering services bill: minutes vs calls](https://therivetapp.com/guides/how-ai-answering-services-bill):
  the five billing units, one illustrative month worked at each vendor's
  published rate, and how overage and caps change the worst month.

## Comparisons and prices

Each comparison states when the other choice is the better one.

- [What answering services and AI receptionists publish as their prices](https://therivetapp.com/vs/answering-service/prices):
  a sourced, dated table of vendor list prices, re-verified quarterly.
- [Rivet vs. answering services](https://therivetapp.com/vs/answering-service)
- [Rivet vs. Jobber](https://therivetapp.com/vs/jobber) · [vs. Housecall Pro](https://therivetapp.com/vs/housecall-pro)
- [Rivet vs. Rosie](https://therivetapp.com/vs/rosie) · [vs. Sameday](https://therivetapp.com/vs/sameday)
  · [vs. Avoca](https://therivetapp.com/vs/avoca)
- [Rivet vs. Ruby](https://therivetapp.com/vs/ruby) · [vs. VoiceNation](https://therivetapp.com/vs/voicenation)

## Resources

- [Going independent](https://therivetapp.com/going-independent): the
  first-year back office for a tradesperson leaving a larger shop.
- [Missed-call cost calculator](https://therivetapp.com/tools/missed-call-cost):
  the visitor's own assumptions, not an industry average.
- [Blog](https://therivetapp.com/blog): missed-call arithmetic per trade,
  after-hours answering per trade, answering-service cost, Jobber and
  Housecall Pro AI receptionist teardowns, first-year admin guides.
- [Editorial standards](https://therivetapp.com/editorial-standards): sourcing
  policy, quarterly re-verification, corrections process. Rivet competes with
  the companies it covers and says so.

## Markdown twins

Every page listed above is also served as Markdown: append `.md` to the URL
(the homepage is https://therivetapp.com/index.md), or request the HTML URL
with `Accept: text/markdown`. The index of every twin is
https://therivetapp.com/sitemap.md. Twins are generated from the rendered
page, so they say exactly what the page says.

## Agent tools (WebMCP)

Where Chrome's Web Model Context API is available, this site registers tools
for browser agents: `estimate-missed-call-cost`, `get-answering-service-prices`,
`find-rivet-comparison` and `request-demo`. The API is an origin trial and not
yet enabled for this origin; treat this as a description of what the pages
offer, not a live capability. No tool submits anything without a person.

## Policy

Content on this site avoids invented statistics, customer counts and
unverifiable competitor claims; third-party figures are cited and dated where
they appear. Rivet publishes its own prices and expects to be quoted on them.