A full back office. Less than a part-time receptionist.
One plan. Everything included. No per-user fees, no add-ons, no surprise overages. We're also not going to show you a price before we understand your shop — book a short call and we'll tell you straight.
How much does Rivet cost?
Rivet is one flat monthly price. No per-truck fees, no per-user seats, no add-ons, no overages. We give you the exact number on a short call rather than publishing it — Rivet is in early access, and the rate you lock in now stays your rate as the product grows.
Why no public number yet? Because we'd rather quote you a price we can stand behind for your shop than publish one we have to caveat. The call takes minutes, there's no pressure, and you leave with the exact figure. If you have questions before booking, the FAQ covers the common ones.
Pricing is straightforward and flat. We'll give you the number on the call — no games, no pressure.
Book the callWhat is included in Rivet's price?
Everything. There is one plan and every feature ships with it: AI call answering and booking proposals, voice scheduling, invoice drafting from spoken sentences, automatic customer communications, the end-of-day digest, supervisor AI checks on every proposal, the full audit trail with one-tap undo, brand voice, QuickBooks sync, and onboarding support.
No tiers to decode, no “available on the Pro plan” footnotes. Every shop gets the whole back office:
Is Rivet field service management software?
Rivet covers what a one-to-five person shop buys field service management software for — call answering, scheduling, invoicing, customer communications — but it works differently. Instead of a software suite you sit down and operate, Rivet is voice-first: you speak, it drafts a typed proposal, you approve, then it happens.
Traditional field service platforms are built for offices with someone at a desk, and their pricing usually scales with trucks or seats. Rivet is built for the owner who is the office — and the price doesn't change when you add a helper. If you're weighing the alternatives, we've written honest comparisons — including when the other tool is the better choice — for Jobber and Housecall Pro.
How does Rivet pricing compare to hiring help?
Do the arithmetic with your own local numbers: look up what part-time office help is advertised for in your area, multiply the hourly rate by the weekly hours you'd need covered, and add hiring, training, and turnover. Rivet is one flat monthly price — and it answers at 2am on a Sunday.
We're not going to invent a national average wage to make a chart look good. The comparison that matters is the shape of the cost: wages scale with hours and coverage stops when the person goes home, while a flat monthly price stays flat and never clocks out. The other half of the math is what the calls you currently miss are worth — run your own numbers with the missed-call cost calculator. And if what you really want is a human voice on the line, read our honest take on answering services — sometimes that is the right call.
- Everything included — one plan, no tiers
- Works nights, weekends, and while you're in a crawlspace
- No per-truck, per-user, or per-seat fees
- Month to month — cancel any time
- Hourly pay — check listings in your area for the real rate
- Coverage only during scheduled hours
- Sick days, holidays, and turnover are on you
- Hiring, training, and re-hiring take your time too
Common questions
Is there a free trial?
Yes. You can start a free trial at /signup and try Rivet on your own phone line — no demo call required. Set up takes minutes, and nothing ever sends without your approval.
Do I have to sign a contract?
No. Rivet is month to month with no contracts and no setup fee. Cancel any time — and because everything Rivet does is recorded in your audit trail, you keep a clear record of your account's history.
Does Rivet charge per truck or per user?
No. One flat monthly price covers your whole shop. There are no per-truck, per-user, or per-seat fees, and no overage charges — the price doesn't change when you add a helper.
When will pricing be public?
When early access ends. Right now we give the exact number on a short call so we can be straight about what Rivet costs for your shop — and early-access customers lock in their rate.
Get your number on a short call
Flat monthly. Everything included. We'll tell you the price straight — no games, no pressure — or skip the call and try it yourself.