The AI receptionist for electricians who can't drop the wire to answer
You're halfway through a panel upgrade, the main is off, and your phone buzzes for the third time. Rivet picks up, books the service call, and drafts the quote — then waits for your yes before anything sends.
What does Rivet do for an electrician?
Rivet is a voice-first AI back office for one-to-five person electrical shops. It answers the calls you miss on the job, triages whether it's a troubleshooting call or a panel upgrade lead, and books it. When you speak — a quote, an invoice, a reschedule — Rivet types it up as a proposal you approve before anything sends.
If you're the estimator, the dispatcher, and the one holding the fish tape, the admin happens in the truck between jobs — or it doesn't happen. Rivet moves it to your voice: say the job, say the amount, review the typed proposal, tap approve. Approved invoices flow into QuickBooks, the one integration Rivet has today. Every action runs through the same supervised approval loop described on our security page: a second AI checks each proposal, everything lands in an audit trail, and one tap undoes it.
You're mid panel swap with both hands in the enclosure. Call one is a homeowner with half the house dead — a real troubleshooting call. Call two is an EV charger install lead. Call three is a robocall. Rivet answers all three: books the troubleshooting call for first thing tomorrow, captures the details for the EV charger quote, and drops the robocall. When you're clear of the panel, two typed proposals are waiting for your approval — not three voicemails.
What does the approval loop look like on an electrical job?
You speak once, and Rivet turns it into typed proposals showing the customer, the time, and the amount. You approve, edit, or reject each one — approval is the only thing that makes anything real, and a second supervisor AI checks every proposal first. The example below is a product demonstration, not a customer story.
Is Rivet fully built out for electrical work today?
Honestly: Rivet's voice models are deepest in HVAC and plumbing today. Electrical is supported and actively expanding — answering, booking, quoting, and invoicing all work now, while some trade-specific language, like panel schedules and breaker sizing, is still being refined. Because you approve every proposal, anything misheard stops at review, not at your customer.
We'd rather say that plainly than imply otherwise. Electricians joining during early access get the full product today and directly shape how the electrical vocabulary deepens. If you want to see the trades where the model has the most miles on it, look at Rivet for HVAC and Rivet for plumbing — the workflow on this page is identical; only the depth of trade-specific language differs.
What does a missed call cost an electrician on the job?
Do the arithmetic with your own numbers: your average ticket, times your close rate on booked calls, times the share of missed callers who dial the next electrician instead of leaving a voicemail. Even conservative inputs make one missed call expensive — and a missed panel upgrade or EV charger install lead is worth far more than a service call.
The frustrating part is when those calls come: while you're in an attic, on a ladder, or working a live panel — exactly when you can't answer. Put your own job values and close rates into the missed-call cost calculator and check the math yourself. And if you've just left a bigger outfit to run your own book of work, the going independent guide covers what a first-year shop actually needs.
Common questions
Does Rivet understand electrical terms like breaker, panel upgrade, and EV charger install?
Yes for everyday booking, quoting, and invoicing language, and it's improving fast. Rivet's voice models are deepest in HVAC and plumbing today; electrical vocabulary is supported and actively expanding. You review every typed proposal before it sends, so anything misheard gets caught at approval, not after.
Will Rivet ever text or book a customer without my approval?
No. Every booking, quote, invoice, and reply is drafted as a proposal, a second supervisor AI checks it, and nothing sends until you tap approve. Every action lands in a full audit trail, and one tap undoes it.
What does Rivet cost for a small electrical shop?
A flat monthly price with no per-truck fees. Rivet is in early access, so we share the exact number on a short call — book a demo and we'll walk through it with your call volume in mind.
Does Rivet work with QuickBooks?
Yes. QuickBooks is Rivet's one integration today, so approved invoices land in the books you already use. There are no other integrations yet — we'd rather tell you that plainly.
Let Rivet answer while you're in the panel
Early access. Set up in minutes, cancel any time — and nothing ever sends without your yes.